About Nusreina

Nusreina is a trading name of MOROCCANCRAFTDREAM LTD, a private limited company registered in England and Wales (Company Number 13408156). We are a UK-based online retailer specialising in premium giant plush teddy bears, dedicated to bringing comfort, warmth, and joy to homes across the United Kingdom.

Who We Are

We operate as a fully registered UK limited company. Our registered office is located at 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom. Every order is handled with care by our dedicated customer service team.

Our Business Model

We are an online-only retailer. We carefully source high-quality plush products, hold them ready for dispatch, and ship directly to our customers across the UK. Operating online allows us to offer fair prices while maintaining premium quality and a personal level of service.

Our Commitment to You

• ✅ Free UK shipping on every order — no minimum spend, no hidden fees
• ✅ 14-day free returns — your satisfaction guaranteed
• ✅ Secure, SSL-encrypted checkout
• ✅ Responsive customer support — reply within 1–2 business days
• ✅ Fully transparent policies, clearly published

How to Reach Us

• Email: support@nusreina.com
• Phone: +44 7423 770930
• Registered Office: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
• Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)

Thank you for choosing Nusreina. We're proud to be part of your special moments.